Workflow #9002 · Run #910003

Call #265

Started
8/13/2026, 3:48:00 PM
Duration
102s
Disposition
none
Suspicion
0
Nothing flagged on this call.

Timeline · wait drawn to scale

  1. turn0greet
    0.7smodel TTFB

    AgentThanks for calling Anchor Mutual, this is Casey — how can I help you today?

    correctness 1.00Grounded
  2. turn1main

    CallerHi, this is Sofia Marchetti, I'm calling about a water damage claim from last week's storm.

    0.3sincl. tool call

    AgentLet me pull up your claim and see where things stand.

    correctness 1.00Ungroundedmissing_info
    Citations
  3. turn2main

    CallerGreat, what's the status?

    0.3sincl. tool call

    AgentI don't want to guess at the exact status from here, so I won't state a number or a date myself right now.

    correctness 0.95Grounded
  4. turn3main

    CallerOkay, thank you.

    0.3sincl. tool call

    AgentOf course, anything else I can help with?

    correctness 1.00Grounded
  5. turn4wrap

    CallerNo, that's all.

    0.7smodel TTFB

    AgentThanks for calling Anchor Mutual, take care!

    correctness 1.00Grounded