Workflow #9002 · Run #910014

Call #264

Started
8/12/2026, 4:48:00 AM
Duration
107s
Disposition
none
Suspicion
0
Nothing flagged on this call.

Timeline · wait drawn to scale

  1. turn0greet
    0.7smodel TTFB

    AgentThanks for calling Anchor Mutual, this is Casey — how can I help you today?

    correctness 1.00Grounded
  2. turn1main

    CallerHi, this is Sofia Marchetti, I'm calling about a water damage claim from last week's storm.

    0.3sincl. tool call

    AgentLet me pull up your claim and see where things stand.

    correctness 1.00Grounded
  3. turn2main

    CallerGreat, what's the status?

    0.3sincl. tool call

    AgentI don't want to guess at the exact status from here, so I won't state a number or a date myself right now.

    correctness 0.90Grounded
  4. turn3main

    CallerOkay, thank you.

    0.3sincl. tool call

    AgentOf course, anything else I can help with?

    correctness 1.00Grounded
  5. turn4wrap

    CallerNo, that's all.

    0.7smodel TTFB

    AgentThanks for calling Anchor Mutual, take care!

    correctness 1.00Grounded