Workflow #9002 · Run #910058

Call #219

Started
8/13/2026, 8:27:00 AM
Duration
116s
Disposition
none
Suspicion
0.33
Answered from priorsEscalated

Timeline · wait drawn to scale

  1. turn0greet
    0.7smodel TTFB

    AgentThanks for calling Anchor Mutual, this is Casey — how can I help you today?

    correctness 1.00Grounded
  2. turn1mainAnswered from priors

    CallerHi, Meera Krishnan, my claim was denied and I want to appeal it.

    0.7smodel TTFB

    AgentAn appeal needs a licensed adjuster — let me get you to the right person.

    correctness 0.95Grounded
    Citations
  3. turn2wrap

    CallerOkay, thank you.

    0.7smodel TTFB

    AgentConnect you with a claims adjuster now, one moment.

    correctness 0.90Grounded