Workflow #9001 · Run #900136

Call #172

Started
8/12/2026, 9:02:00 PM
Duration
127s
Disposition
none
Suspicion
0.5
Caller repeatedAnswered from priorsFrustration cue

Timeline · wait drawn to scale

  1. turn0greet
    0.7smodel TTFB

    AgentThanks for calling Bright Path Clinic, this is Jordan — how can I help you today?

    correctness 1.00Grounded
  2. turn1mainAnswered from priors

    CallerHi, my name is Aisha Rahman and I need to reschedule my appointment for a physical for work.

    1.1smodel TTFB

    AgentCan I get your date of birth to pull up your file?

    correctness 1.00Grounded
  3. turn2mainAnswered from priors

    CallerI already said, my name is Aisha Rahman and I need to reschedule my appointment for a physical for work.

    1.4smodel TTFB

    AgentSorry about that — one moment while I look you up.

    correctness 1.00Grounded
  4. turn3main

    CallerThis is ridiculous, for the second time — I said my name is Aisha Rahman.

    0.3sincl. tool call

    AgentI completely understand the frustration, let me get this sorted right now.

    correctness 1.00Grounded
  5. turn4wrap

    CallerFine, thank you.

    0.7smodel TTFB

    AgentReally sorry for the trouble — have a good day.

    correctness 1.00Grounded